At Freshour, we are committed to delivering your activewear with speed, care, and transparency. This Shipping Policy outlines how we process and deliver your orders within the United States.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Destinations
Currently, we only ship to addresses within the United States. International shipping is not available at this time.
3. Estimated Delivery Time
Once your order is processed and shipped, standard delivery typically takes 5–7 business days depending on your location within the U.S. Please note that delivery times may vary slightly during peak seasons or due to carrier delays.
4. Shipping Fees
We are pleased to offer free standard shipping on all U.S. domestic orders, unless otherwise specified in promotions or product details. Expedited shipping may be available at additional cost where applicable.
5. Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. You can use the provided tracking number to monitor your package’s progress directly through the carrier’s website.
6. Shipping Address Accuracy
Please ensure that your shipping address is complete and accurate before placing your order. Freshour is not responsible for delays or losses caused by incorrect or incomplete addresses.
7. Holidays and Weather Delays
Shipping times may be affected by major holidays, severe weather, or unforeseen carrier delays. We appreciate your patience during such circumstances.